We provide 2 shipping ways for options while you check out: Standard shipping & International express delivery. Regarding the bulk orders’ shipping, please contact our sales representative for a discussion.
Standard Shipping— Free.
It will take 7-12 days shipping from our factory to the USA and Europe on average, but also depends on different countries’ efficiency of terminal transportation and different season, usually, the peak season and holiday season will take a little longer.
For countries that have very close international trade with China and developed trade routes, it usually takes a relatively short time. For countries that have little international trade with China, or have relatively high tariff barriers, or in some relatively isolated ocean islands, the transportation time of goods will be relatively long, generally taking 20-30 days or even longer on average.
International Express Delivery—Charge
The courier will be DHL, UPS, FedEx, or TNT, we will choose the fast one that is suitable for your country. Shipping time will be 4-7 days on average, it will also be affected by some irresistible external factors, such as peak procurement seasons, extreme weather, pandemics.
The shipping fee depends on the size, weight, and location.
After confirming your payment, it may take up to 48 hours to process and ship your order. This does not include weekends or public holidays. Under normal circumstances, if the order is placed before 4 pm (16:00) GMT+8 zone time, we will arrange the delivery on the same day. Orders placed after this time may require +1 day to process. If orders placed after 4 pm on a Friday may not be processed and shipped until the coming Monday.
Orders received on public national holidays in China will be processed on the first working day after the holidays.
Track your packages
After printing the shipping label, you will receive an email with the tracking number. This tracking information may take up to 3 business days to provide.
Tracking information Issues
Your satisfaction and advice are our motivation! If any questions about tracking information, feel free to contact us with your order number and the tracking number that you have. Our E-mail: firstname.lastname@example.org.
The lost package
BIOSLED will be responsible for any items that are damaged or lost during transportation.
If all else fails, please contact our support team directly at email@example.com for help.